Job description
KEY PERFORMANCE AREAS:
Formulate strategy, train management and staff to deliver peak performance on food safety in terms of:
- Identifying easy ways to assist Retailers in improving food safety scores
- Assist Retailers in compiling food safety documentation in preparation for audits
- Provide ongoing guidance to independent retailers on compliance with Regulation R638, including hygiene requirements for food premises, storage, display, temperature control, waste handling, and staff hygiene.
- Assist stores to implement and improve food safety management practices, SOPs, cleaning schedules, pest-control checks, temperature-monitoring routines, and hygiene standards.Risk Based Audits and Self Audits
- Store Food Safety performance
- Offer coaching to store managers and staff on food-handling best practices, personal hygiene, allergen control, cross-contamination prevention, and legal requirements.
Implement and train management and staff to ensure store compliance with:
- Legislation and policies
- Assure-Cloud Systems and procedures
- Managing of the Invoicing of Assure-Cloud and charging of stores to Finance
- Risk-based and food safety audit targets
- Review third-party audit reports with each retailer after every audit cycle.
- Help stores understand audit non-conformances and develop realistic corrective-action plans.
- Track progress of corrective actions and provide support to ensure timely closure.
- Maintain documentation and records relating to store compliance, CAPA progress, training, and risk-based improvements.
Effective communication and reporting with store and DC staff:
- ROMS training and support•
- Retail support and training on Selve Audits
- Reporting of Audit results to ROMS, Senior ROMS and ROD
- Preparation of slides on Food Safety Results for Regional Committee Meetings
- Compile summary reports at the end of each audit cycle for senior management, including:
- Compliance levels per store
- Trends across multiple audit cycles
- High-risk areas requiring focus
- Common non-conformances
- Successes, improvements, and risk
Minimum requirements
SKILLS/KNOWLEDGE/EXPERIENCE:
- Matric or equivalent qualification
- Diploma or Degree in Food Science, Food Technology, Environmental Health, Microbiology, or a related field.
- 1–3 years’ experience in food safety, retail food operations, hygiene support, or quality assurance.
- Strong knowledge of South African food-safety legislation — especially Regulation R638.
- Understanding of risk-based food safety principles, HACCP basics, and typical retail food-safety hazards.
- Experience supporting store teams, training staff, or troubleshooting food-safety / hygiene issues.
- A Valid Driver’s License – must be willing to travel and spend time away from home
- Able to work independently
- Build strategic working relationships
- Good communication skills
- Effective decision-making skills
- Good presentation skills
- Deadline-oriented