Store Manager (45hr) – Relay Jeans Mall Of Tembisa
Job Description
Responsibilities:
Driving turnover to ensure the achievement of targets
Controlling expenses
Managing stock losses to ensure shrinkage is in line with the Company standard
People management, including recruitment, development of staff, employee relations, performance management
Executing in-store merchandising strategy and standards
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
A Matric certificate.
Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
- Behaviors
Action Oriented – readily takes on new challenges and opportunities with a sense of urgency and eagerness
Builds Networks – establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
Customer Focus – understands, anticipates, and meets the needs and expectations of customers
Directs work – effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
Drives Engagement – inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
Optimizes Work Processes – assesses and improves the efficiency, effectiveness, and quality of various work processes
Values differences – recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
HOW TO APPLY
Relay Jeans is a South African speciality denim lifestyle brand. The brand is renowned for its youthful, on-trend products and specialist denim store experience. Relay Jeans are made from only the highest quality denim and are designed for comfort and style.